19 Nov 2012

Enterprise 2.0 with CMS

A content management system (CMS) is a web publishing platform which allows editors to create, edit, upload and modify contents. CMS usually has user-friendly GUI, so that uses need not know about systems on which the CMS is running.Today, many of public organization including government use CMS for building their websites.

The following link is the list of CMS used by government in the U.S.
http://www.howto.gov/web-content/technology/agency-cms-products

There are several products on the list such as:
These tools provides strong capability for users to manage contents and publishing them on the Internet. CMS is also used as an online collaboration tool. Users can allocate roles for other members and define the workflow depending on their rules.

Well, if it can be used for collaboration, why don't we use it for information platform inside an enterprise. These kind of ideas occurred in 2000s when a word "Web2.0" became popular. In 2006, Andrew McAfee, a professor of Harvard Business School, coined "Enterprise 2.0", which describe the way to use Web2.0 technologies for intranet and extranet of an organization.



AIIM (Association for Information and Image Management) defines Enterprise 2.0 as
"a system of web-based technologies that provide rapid and agile collaboration, information sharing, emergence and integration capabilities in the extended enterprise."
(http://www.aiim.org/What-is-Enterprise-20-E20)
At first, these discussions were abstract. The meaning of the concept itself is discussed. Several tools such as blogs, tagging, social bookmarking, etc, are proposed as tools for Enterprise 2.0. Also, some risk factors such as security issues are discussed. The word might sound like just a buzz word which would disappear in short time at that time.

However, as many people realized the value of Web 2.0 tools, several companies tried to use these tools for their business. Now, we can find many case studies online, and many companies are still engaging in this field. For example, E2 is a conference for Enterprise 2.0, which is held twice a year in the U.S.


Recently, Enterprise 2.0 issues become exciting filed connected to some hot topics such as big data, cloud, BYOD, and so on.

As a tool for Enterprise 2.0, CMS will not just a contents publishing platform. In fact, some CMS has functions such as  e-commerce, data analysis, etc., which might not be imagined in the past. CMS will acquire more functionality along with evolution of Enterprise 2.0.

References
http://en.wikipedia.org/wiki/Enterprise_2.0
http://www.cio.com/article/123550/Enterprise_2.0_Definition_and_Solutions

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